Fan Club

1. What is the Pre-sale Ticketing Policy for LeAnn's shows?
   The following policies apply should you purchase of tickets using your LeAnn Rimes Fan Club membership through Ticketmaster.com. These policies are subject to our Terms of Use. In addition, your attendance at an event may be subject to additional terms or restrictions of the venue, ticketing agent or promoter. You are urged to review your tickets for any additional information that may apply to your attendance to an event. Please note, Fan Club memberships are non-refundable.
   
   TICKET LIMITS
   Login to the Fan Club at LeAnnRimesWorld.com to retrieve your personal Pre-Sale Passcode on the Fan Club Page! This code is unique to you and can be used to gain access to the Fan Club exclusive pre-sales opportunities on Ticketmaster.com. Your passcode will allow you the opportunity to purchase up to 40 presale tickets to participating shows on LeAnn's 2008 Pirates & Poets Tour with Kenny Chesney. There is a maximum purchase of two (2) tickets per member for each show. There is no limit to the number of times you can use your code, but you may not purchase more than 40 tickets during the pre-sales for this tour.
   
   TICKET AVAILABILITY
   Ticket availability is subject to change. Pre-sale ticketing through Ticketmaster allows the opportunity to purchase tickets before the general public. Not every city may be involved in the pre-sales. The Fan Club does not control the number of tickets or the specific location of seats that are made available for purchase. Location of seats is not guaranteed and can vary by venue. There are a limited number of seats designated for Fan Club members at each participating show and they do sell out. When purchasing tickets through Ticketmaster, you will know where your seats are located before you make the purchase.
   
   TICKET RESALE
   We work directly with Ticketmaster to prohibit the resale of any tickets for more than the original purchase price. If in good faith we believe you are profiting by reselling, trading, or brokering tickets purchased to LeAnn’s show, we may at our sole discretion report the incident to Ticketmaster and cancel your membership to the LeAnn Rimes Fan Club without refund. We reserve the right to cancel your membership without notification. We reserve the right to investigate all orders suspected to be in violation of this policy. LeAnnRimesWorld.com Administrators (echomusic LLC) will be the final authority on interpretation of the rules in this policy.
2. What are the rules and regulations for Meet & Greet requests?
   Each Fan Club member will be eligible for two (2) Meet & Greets per the one year period of their membership at a LeAnn Rimes concert appearance. In order to obtain your meet and greet, you must submit your M&G; request at the time designated on the LIVE page. This M&G; REQUEST icon will be visible at the bottom of the page if you are logged in. Meet & Greets will be open for 72 hours (3 days). We will accept the first 20 people that apply for each show. Please be aware that Meet and Greet passes may not be available at every show, and that venue restrictions may apply. Once your request form has been received, you will receive a confirmation via email within 1-2 business days after the M&G; requests have ended.
   
   Rules and Guidelines:
   1. Each member is responsible for purchasing their own admittance to the concert. You must have tickets to the show to go to the Meet & Greet, but you may apply for the Meet & Greet before tickets go on sale. Meet & Greet passes do not give the member any special privileges towards parking, merchandise, etc.
   2. Each member is allowed two (2) Meet & Greets per membership year (not calendar year). If you would like a friend/parent/spouse/child to attend the meet & greet with you, he or she will have to have their own fan club membership and will have to submit a separate meet & greet request.
   3. Certain shows (private engagements, fairs, festivals, casinos) may not allow Meet & Greet opportunities.
   4. You must bring a picture I.D. with you in order to gain access to the Meet & Greet, unless you are a child who does not have a picture I.D.
   5. Meet & Greets are non-transferable. Any member caught trying to sell their Meet & Greet pass will be permanently banned from the club.
   6. If you receive a Meet & Greet, but are unable to attend the show, you must notify the fan club one week prior to the show date at [email protected]. If the fan club is not notified at least one week prior to the show date, not only have you forfeited your meet & greet pass for your membership year, but we will be unable to award it to someone else.
   7. Although it rarely happens, if someone forfeits their Meet & Greet or is unable to attend, the next person on the Meet & Greet list will be notified by the fan club to make sure all 20 slots are filled. Please DO NOT email the fan club asking where you are on the list. You will not receive a response.
   
   
   How it Works:
   1. Meet & greet requests must be made at the designated time posted on the TOUR page. Once the meet & greet is open, you will click on the icon that appears next to the show you wish to attend. You will review the rules & regulations and then click the "Request a Meet & Greet" button. DO NOT CLICK unless you are sure you can attend this meet & greet. One click submits your request.
   2. After the requests end, you will receive an email response within 1-2 days indicating whether or not you have been put on the meet & greet list for the show requested.
   3. If you are approved for the show you requested, an envelope with your name on it, containing instructions, will be available at the venue box office approximately one hour before the doors open.
   4. Be sure to pick up your tickets at the time doors are scheduled to open as meet and greets generally occur shortly after that time.
   5. You will receive specific instructions indicating where to meet and when for the actual meet and greet.
   
   Please check the LIVE page for meet & greet availability.
3. I have a question that is not answered here, what should I do?
   If your question is not answered in the FAQ, please contact us by e-mailing [email protected].
   
   The message board is also an excellent place to get your questions answered immediately, especially if it's a weekend or holiday. Come join the community online!
4. How do I join the LeAnn Rimes International Fan Club?
   Join the Fan Club by visiting the FAN CLUB page of LeAnnRimesWorld.com. Members gain full access to all Fan Club benefits immediately upon completion of the registration process!
5. How do I access the exclusive content once I've joined the Fan Club?
   Once you've joined the Fan Club, you will be able to log in to the website from the upper right-hand corner of any page on LeAnnRimesWorld.com. Simply click the "Login" button and enter the username and password you created when you joined. As you browse the site you will automatically be able to see Fan Club-exclusive material!
6. Will I receive a membership packet in the mail?
   LeAnn's club is based completely online, removing the need for physical mail. All Fan Club benefits can be accessed directly from LeAnnRimesWorld.com - No packets will be mailed out.
7. How much does it cost to join the Fan Club?
   A one year subscription to the LeAnn Rimes International Fan Club costs $24.99.
   |Click here to view membership benefits!|
8. How soon after joining the Fan Club will I have access to member benefits?
   Once you've joined the Fan Club, you will have immediate access to ALL Fan Club benefits. Log in to the site and exclusive content will automatically display on the pages of LeAnnRimesWorld.com
9. How do I know when my membership expires?
   To find your membership expiration date, sign in to LeAnnRimesWorld.com and visit the "Fan Club" page. At the bottom of the screen you will see the number of days remaining in your current membership year.

General Questions

1. Can I get an autographed photo?
   Although anyone can send letters, only fan club members are allowed autographs. Fan club members are allowed to send in 2 items per membership year. You must send a Self-Addressed-Stamped-Envelope for return, along with your username so that your membership can be verified. It may take up to 6 weeks for your items to be returned due to LeAnn's tour schedule.
   
   Everyone can write to:
   
   LeAnnRimesWorld.com
   P.O.Box 150667
   Nashville, TN 37215
2. How can I send mail to LeAnn?
   If you wish to send a message to LeAnn, you can do so by e-mailing [email protected]. e-mail will be collected and forwarded on as appropriate. LeAnn does also visit this site, so feel free to post messages on the Message Board as well.
   
   Although anyone can send letters, only fan club members are allowed autographs. Fan club members are allowed to send in 2 items per membership year. You must send a Self-Addressed-Stamped-Envelope for return, along with your username so that your membership can be verified. It may take up to 6 weeks for your items to be returned due to LeAnn's tour schedule.

Tech Support

1. How can I report a message board post I feel is inappropriate?
   All boards are fully moderated and you are encouraged to report any posts that you find objectionable or inappropriate. Please e-mail any of those concerns to [email protected] with "MESSAGE BOARD" in the Subject line. Concerns will be reviewed and addressed as appropriate directly with the member who made the post.
2. How can I update my personal information on the site (address, e-mail, etc.)?
   You can change profile information such as your e-mail address, username, password & mailing address by logging in to LeAnnRimesWorld.com and clicking on “My Settings� in the upper right-hand corner of your screen. Updates will take effect the next time you log back into the site.

Tour Info

1. What is the Pre-sale Ticketing Policy for LeAnn's shows?
   The following policies apply should you purchase of tickets using your LeAnn Rimes Fan Club membership through Ticketmaster.com. These policies are subject to our Terms of Use. In addition, your attendance at an event may be subject to additional terms or restrictions of the venue, ticketing agent or promoter. You are urged to review your tickets for any additional information that may apply to your attendance to an event. Please note, Fan Club memberships are non-refundable.
   
   TICKET LIMITS
   Login to the Fan Club at LeAnnRimesWorld.com to retrieve your personal Pre-Sale Passcode on the Fan Club Page! This code is unique to you and can be used to gain access to the Fan Club exclusive pre-sales opportunities on Ticketmaster.com. Your passcode will allow you the opportunity to purchase up to 40 presale tickets to participating shows on LeAnn's 2008 Pirates & Poets Tour with Kenny Chesney. There is a maximum purchase of two (2) tickets per member for each show. There is no limit to the number of times you can use your code, but you may not purchase more than 40 tickets during the pre-sales for this tour.
   
   TICKET AVAILABILITY
   Ticket availability is subject to change. Pre-sale ticketing through Ticketmaster allows the opportunity to purchase tickets before the general public. Not every city may be involved in the pre-sales. The Fan Club does not control the number of tickets or the specific location of seats that are made available for purchase. Location of seats is not guaranteed and can vary by venue. There are a limited number of seats designated for Fan Club members at each participating show and they do sell out. When purchasing tickets through Ticketmaster, you will know where your seats are located before you make the purchase.
   
   TICKET RESALE
   We work directly with Ticketmaster to prohibit the resale of any tickets for more than the original purchase price. If in good faith we believe you are profiting by reselling, trading, or brokering tickets purchased to LeAnn’s show, we may at our sole discretion report the incident to Ticketmaster and cancel your membership to the LeAnn Rimes Fan Club without refund. We reserve the right to cancel your membership without notification. We reserve the right to investigate all orders suspected to be in violation of this policy. LeAnnRimesWorld.com Administrators (echomusic LLC) will be the final authority on interpretation of the rules in this policy.
2. When is LeAnn coming to my area?
   LeAnn is constantly adding new dates and locations to her tour. The TOUR page has the most up-to-date listing of all LeAnn's dates, so if you're city isn't listed, keep checking back.
3. What if a tour date isn't listed?
   If you know LeAnn is coming to a city, but the date isn't on the tour page, its likely that the date isn't officially confirmed yet. This is usually true for dates further away in the schedule. We recommend keeping an eye on the tour page, or calling your local venue (where the show is scheduled to occur) for updates.
   
   We will always post shows once they are officially confirmed as happening.

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